Privacy policy / Cancellation policy
Owase business hotel sets the personal information protection as following conditions and promotes the one by constructing the system of the one and urging all the employees to recognize and implement the importance of the personal information protection thoroughly.
- The management of the personal information
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In order to keep the personal information of customers as accurate and new as possible and prevent the customers from the unauthorized access, loss, break, falsification, and divulgation, We implement the necessary legislations such as organizing the maintenance and management systems of the security system as well as the employee training to the ground., and execute the safety procedures to control the personal information strictly.
- The purpose of using personal information
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The personal information from customers is used for emailing and shipping the resources as our messages, introducing the business, and answering to the questions.
- The prohibition of disclosing and providing the personal information to the third person.
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When we have the consent from the customers
In order to provide the service that the customers request, we disclose it to the clients to whom we commit our work.
In case we need to disclose it according to the law.Safety procedures for the personal information
We take sufficient measures for security to secure the correctness of the personal information and safety.
- Identification
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When customers request the inquiry, correction and deletion of the personal information, we respond to you upon the confirmation the identification.
- The obedience and the revision about the law and the guidelines
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We review the content of the policy once in a while and strive for the improvement protecting the Japanese law and other guidelines which are applied to the processed personal information
- Contact
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Regarding the management of the personal information, please contact us to the below
Owase business hotel
1-2 Noji-Machi, Owase-shi, Mie prefecture ZIP code 519-3617
TEL : 0597-22-0180 / FAX : 0597-22-0176
Cancellation policy
- Article 1
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When the applicants who made reservation of Owase business hotel cancel the whole reservation or part of the one, or it applies to the article 2, the cancellation penalty is charged.
If the cancellation occurs on the day before the accommodation date, 50% of the basic accommodation fee of the first date is charged.
If the cancellation occurs on the accommodation day, 100% of the basic accommodation fee of the first date is charged.
If the no accommodation or the one without any notice occurs, 100% of the basic accommodation fee of the first date is charged.
- Article 2
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Owase business hotel might assume the reservations are canceled and process as it is when the customers don’t arrive by 10PM (If the scheduled arrival time is shown it is the time passed two hours from the one) on the accommodation day,
- Article 3
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Even if Owase business is assumed it as the cancellation of the reservation according to the previous guidelines, the cancellation penalty is not charged, provided with the evidence that the customers are not liable for the act of no notification due to the facts such as the delay of the public transportation.